NATIONAL: Customer harassment crackdown (1:01 - 5:40)

• Japan's service industry workers are facing increasing abuse from customers. Major companies like Ito-Yokado are implementing manuals and training to handle "kasuhara" and support employee well-being.

NATIONAL: Mount Fuji light rail (5:41 - 8:13)

• Yamanashi Prefecture has proposed a light rail system to Mount Fuji's fifth station to manage tourist traffic and cut emissions. The project, which would run alongside the Fuji Subaru Line, is projected to cost over ¥148.6 billion (USD$960 million) and generate significant revenue. Local opposition, however, may shape the final decision.

CRIME: New cycling law penalties in Japan (8:14 - 12:50)

• Revised cycling laws came into effect on Nov. 1, imposing stricter penalties for distracted or impaired riding. Jail time and hefty fines now await those caught cycling while using mobile devices or riding under the influence.

CRIME: JR West's new train safety measures (12:51 - 16:10)

• In response to recent knife attacks, JR West is equipping trains with special blade-resistant umbrellas. These umbrellas are designed to help crew protect passengers and facilitate safer evacuations during emergencies.

NATIONAL: Update on missing German student (16:11 - 20:22)

• The body of 21-year-old German student Claudio Worm, who went missing in Wakayama, was found off the coast of Wakayama City. Police were unable to determine the cause of death due to damage to the body.

Is a crackdown on customers who abuse shop staff warranted in Japan?

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Is a crackdown on customers who abuse shop staff warranted in Japan?